PRIVACY POLICY
We are committed to ensuring your privacy is protected. This Privacy Policy
sets out details of the information that we may collect from you and how we
may use that information. Please take your time to read this Privacy Policy
carefully. When using our website, this Privacy Policy should be read
alongside the website terms and conditions.
1 – ABOUT US
This Privacy Policy describes how Miam cafe & Bistro (“we” or “us” or “our”)
collect and process data about individuals.
For the purpose of the General Data Protection Regulation (2016/679) and the
Data Protection Act 2018 (the “Legislation”), the data controller is Miam cafe &
bistro. The registered address is SRIJAN CORPORATE PARK, RETAIL-5B,TOWER-2 PS,
PLOT NO-G2, GP Block, Sector V, Saltlake, Kolkata, West Bengal 700091 Our Data
Protection Officer can be contacted by emailing
darkhorsehospitality@gmail.com, as further detailed below.
2 – WHAT INFORMATION WE COLLECT AND WHEN
We only collect information that we know we will genuinely use and in
accordance with the EU General Data Protection Regulation (GDPR), the
Data Protection Act 2018 and associated data protection legislation. We may
collect:
Information you give us.
This is information about you that you give us by filling in forms on our website
www.miam.rossahospitality.com (our “Site”) or by corresponding with us by
phone, e-mail, in our restaurants or otherwise. It includes information you
provide when you register to use our Site, subscribe to our newsletter, register
to use our App, book a table at one of our restaurants, enter a competition,
promotion or survey, purchase a gift card or voucher, apply for a job with us,
register for Wi-Fi in our restaurants and when you report a problem with our
website. The information you give us may include your name, address, e-mail
address, postcode, phone number and birthday.
Information we collect about you on our Site:
With regard to each of your visits to our Site we may automatically collect the
following information:
● information, including the Internet protocol (IP) address used to connect
your computer to the Internet, your login information, browser type and
version, date and time zone setting, browser plug-in types and versions,
operating system and platform;
● information about your visit, including the full Uniform Resource
Locators (URL), clickstream to, through and from our site (including date
and time), products you viewed or searched for’ page response times,
download errors, length of visits to certain pages, page interaction
information (such as scrolling, clicks, and mouse-overs), methods used
to browse away from the page, and any phone number used to call our
customer service number.
Information we collect when you make a booking:
We will send you an automated email message to confirm your booking
details and may send further service emails if there is a change to your
booking. We are also partnered with a company called Rossa Hospitality, who
will send a service email giving you the opportunity to review your dining
experience, so that we can make any necessary improvements.
Information we receive from other sources:
This is information we receive about you if you use any of the other websites
we operate or the other services we provide. In this case we will have
informed you when we collected that data if we intend to share those data
internally and combine it with data collected on this site. We will also have told
you for what purpose we will share and combined your data. We are working
closely with third parties (including, for example, business partners,
sub-contractors in technical, payment and delivery services, advertising
networks, analytics providers, search information providers, credit reference
agencies).
3 – COOKIES
Similar to other commercial websites, our Site uses a technology called
“cookies” and web server logs to collect information about how our Site is
used. A cookie is a very small text document, which often includes an
anonymous unique identifier. When you visit a website, that Site’s computer
asks your computer for permission to store this file in a part of your hard drive
specifically designated for cookies.
Information gathered through cookies and web server logs may include the
date and time of visits, the pages viewed, time spent at our Site, and the Sites
visited just before and just after our Site. Cookies, in conjunction with our web
server’s log files, allow us to calculate the aggregate number of people visiting
our Site and which parts of the Site are most popular. This helps us gather
feedback so that we can improve our Site and better serve our customers.
Cookies do not allow us to gather any personal Information about you and we
do not generally store any personal Information that you provided to us in your
cookies.
We use ‘session’ cookies which enable you to carry information across pages
of the Site and avoid having to re-enter information. Session cookies enable
us to compile statistics that help us to understand how the Site is being used
and to improve its structure. We also use ‘persistent’ cookies which remain in
the cookies file of your browser for longer and help us to recognise you as a
unique visitor to the Site, tailoring the content of certain areas of the Site to
offer you content that match your preferred interests.
You can refuse to accept cookies by activating the setting on your browser
which allows you to refuse the setting of cookies. However, if you select this
setting you may be unable to access certain parts of the Site.
